Shipping and Returns

  • How much for the Delivery fee?
    • Domestic Delivery

      The delivery for the area in Semarang, Central Java is eligible for free of charge.

      Any area outside Semarang will be subjected to additional charge. Each charge will be stated under the confirmation details receipt before payment.

    • International Delivery

      All the international delivery will be subjected to additional charge. Each charge will be stated under the confirmation details receipt before payment

  • What should I do with the defect product?

    Any complain of the damaged product should be made under 48 hour after the item being delivered.

    If the item damaged upon the arrival, the damaged should be noted to the deliverer.

    Notification to the damages should be notified to us through email and supported by proof of photo.

    If the damages are not being notified to us, the complain will not be proceed